BPO and KPO
We have well trained associates and SMEs to provide your customers an overwhelming experience by resolving their issues on the First Call or effectively addressing their concerns. Whether it’s about attending inbound technical support call or making an outbound sales call, we use our soft skills and product/process knowledge to take control over the call and fetch the desired results. We are one of the finest BPOs in India with a capacity to handle all sorts of BPO & KPO works. We have years of experience running Airline Contact Centers.
We also undertake data entry jobs from all domains and provide accurate output within the committed time. We strictly follow deadlines without compromising on accuracy of our work. We have data capturing and data cleaning experts who can turn data into valuable information. We handle all sorts of back-end process with responsibility to let you concentrate more on core business operations.
Why choose us?
Our experience in the industry has made us capable of sensing the needs of our clients and tuning our process accordingly to meet the targets. We love to be transparent in all our dealings and continuously work to improve our potentials.
- Highly talented Man Power
- Robust infrastructure
- Cost effective solutions
- Proper Monitoring and Reporting
- Transparent dealing
Our commitment
We work as an extended department of your business and not as a third party company. We keep your information secure and handle your business data with utmost care. We are flexible to fine tune our process and work-flow to gel well with your business operations and together work towards a common goal.
One obvious benefit of hiring a BPO company is cost saving. You do not have to spend money on infrastructure, hiring or training manpower etc. Our BPO is fully equipped to run your business process at the minimum cost and maximum efficiency. Moreover, you do not have to worry about hunting for experienced resources to run your business process. We have experienced and talented man power to professionally run your process and if required, we have reliable sources to acquire more manpower.
Yes, we understand how important it’s to keep your business data secure and confidential. We have highly secure IT infrastructure and strict security policies in place to ensure that your business data is safe in our premises.
All our employees are trained well before live job is assigned to them. Moreover, we have a dedicated team of quality analysts to closely monitor the calls and activities. Our associates are regularly given feedbacks and training sessions to further improve their performance. We set well-planned matrixes to measure the quality of the services offered. We present performance report to you on regular intervals to keep you informed about the outcomes.
